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Soft Wins For You.
Keeping players safe and their data safe Choose platforms that let you quickly view, update, or delete your records. This will give you instant control over every entry linked to your profile. Individual identification safeguards, advanced encryption of all payment channels, and the option to restrict third-party access to personal details are enforced. Transactions that are secure keep your balance in $ safe from people who shouldn't be able to access it. Personal data is never sent outside of Canada unless it is confirmed that strict compliance with local security measures is in place. Account holders receive clear notifications on every modification to collection or storage terms. Transparency logs explain how, why, and when each set of information is collected and kept. Every withdrawal in $ is watched over by anomaly detection protocols, and dedicated support is available to help with any questions about your private information. To get fewer unwanted messages, pay attention to your notification settings. You can also add an extra layer of security by turning on two-factor authentication. Choose peace of mind with these safety measures that meet Canadian standards. They will give you full access to your account from the first deposit to every payout.
When you sign up for a new profile, always use a strong, unique password to keep your information private. The platform needs certain information during account creation and interaction in order to work properly. The data collected includes contact and identification information like email addresses, phone numbers, and proof of identity for age verification and to make sure the rules in Canada are followed.
To make sure you are eligible and to stop fraud, you have to give your name, date of birth, and location. Payment records, such as the method used, the transaction history, and the balance in $, make it easier to handle deposits and withdrawals. To process money transfers, this information needs to be updated.
Platform helps improve the user experience and tailor offers. To protect accounts, fix problems, and improve services, we keep track of device specifications, browser version, IP address, and interaction logs. People also look at these records to find any suspicious activity and keep users safe. Direct marketing messages are only sent if the person agrees to them, and they can stop receiving them at any time. Location data may be used to meet Canada requirements and make the platform more useful to people in that area.
You can change your sharing preferences right from your account dashboard. You can manage which information you give, change your marketing communication preferences, and take back permissions you gave before at any time using the dedicated settings panel.
Go to the "Account Settings" section to change or delete your contact information. Change your password often and double-check any steps you take to prove your identity for extra safety.
Choose your preferences to control how your data is handled:
Actions that can be taken with the consent option
Use the online form to contact support if you want to get back, export, or delete stored information permanently. Response times are in line with the rules in Canada.
Activate two-factor authentication and always opt for connections that use TLS 1.2 or higher when accessing your account. Only log in via trusted devices. All personal and financial details transferred between users and our platform undergo AES-256 encryption. This protocol ensures data–such as transaction information, identity documents, and communications–remains unreadable even if intercepted. During payment operations (deposit to $, withdrawal requests, viewing balance in $), sensitive details are encrypted both in transit and at rest. Authentication tokens are secured using RSA algorithms with 2048-bit keys–minimizing risks of unauthorized access by third parties. To keep outdated protections from being used against you, randomised cryptographic keys are rotated on a regular basis. Users should look for a closed padlock icon next to the URL. This means that the connection is encrypted. Don't share your passwords with anyone, and make sure to change them every now and then to keep your information safe.
You can change your account settings to limit who can see your personal information. Only approved partners who are responsible for processing payments, verifying accounts, or providing technical support may receive certain information, such as username, transaction ID, or contact email. This information can only be used for its intended purposes, such as making deposits and withdrawals easier, fixing technical problems, or following Canada legal requests. Unless you give your permission, no marketing firms or other third parties will get your information for ad campaigns. All service providers must follow Canada data protection laws and keep their promises of confidentiality. Regular audits make sure that data is only shared in accordance with the rules and that only the information needed to do certain tasks is shared. To keep your account safe, look over the services linked to it in your profile and disconnect any that you don't use anymore. When government authorities ask for something directly, we follow the law and let you know when we can. At any time, you can ask customer service for a list of third parties who have had access to your data in the past or are currently doing so.
If you want to see the personal information in your user profile, please use the account dashboard to make a request. After confirming your identity, you will get a summary of your data within the time frame set by local laws.
Go to your account settings to change your contact or identification information. You can change your name, address, email, and phone number. If you need to make changes that need to be verified, like changes to official documents, get in touch with customer service and give them the proof they need. If you think any information is wrong or missing, ask for it to be fixed right away. Wrong information could affect withdrawals in $ or the security of transactions. You will get an email when your changes have been made.
You may not be able to change or delete some records, like transaction logs or legal compliance documents, unless Canada law allows it. Get in touch with the support team for help with your specific situation.
We only keep user data for as long as we need to for business, legal, and regulatory reasons. Account information, such as email, identity verification, and transaction history, is kept for at least five years after the account is closed or the last activity, as required by Canada laws. Local authorities usually require that financial records, like deposit and withdrawal data in $, be kept for at least five years to help with dispute resolution, anti-fraud, and anti-money laundering efforts. After this retention period, accounts that are inactive and don't have any legal holds will be automatically deleted. As soon as someone withdraws their permission, their marketing consent data and communication preferences are deleted. However, they may need to be kept for a while longer to make sure that unsubscribe requests are being followed. Customers can ask for some non-essential information to be deleted early. But some legal requirements may take precedence over these requests. After the required amount of time has passed, personal data that is not related to ongoing investigations or open questions is safely deleted using methods that are accepted in the industry.
If you see any unauthorised activity or think your credentials may have been compromised, you should contact the dedicated support team right away using the official contact form or secure email address found in your account dashboard. Include specific details like the time, account ID, affected features, and any strange transactions, like a withdrawal in $ that you didn't make. Quick reporting helps stop more loss or misuse of your information.
Residents of Canada can get help with legal privacy requirements by emailing the dedicated data protection officer at the address in the "Contact" section. Quick reporting keeps user transactions safe and makes the platform's security stronger for everyone.
Bonus
for first deposit
1000CAD + 250 FS
